Effective Date: May 2026
Epoxy Solutions™ (“Epoxy Solutions”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of the personal information entrusted to us by our clients, suppliers, employees, contractors, and website visitors.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our business operations, including our website, customer inquiries, estimating services, project management activities, product sales, and related services.
1. Information We Collect
We may collect personal and business information including:
• Name
• Company name
• Mailing address
• Email address
• Telephone number
• Project location
• Billing information
• Payment information
• Construction plans and project documents
• Communications and correspondence with our company
We may also collect information submitted through:
• Website contact forms
• Email communications
• Telephone inquiries
• Social media interactions
• Online quote requests
• Jobber CRM platform
• Customer surveys and feedback
2. How We Use Your Information
The information collected may be used to:
• Respond to inquiries and quote requests
• Prepare estimates and proposals
• Schedule and perform services
• Process invoices and payments
• Manage customer relationships
• Communicate project updates
• Improve our products and services
• Comply with legal and regulatory requirements
• Protect the security of our business operations
3. Sharing of Information
Epoxy Solutions™ does not sell, rent, or trade personal information.
Information may be shared only when necessary with:
• Employees and authorized contractors
• Accounting, legal, and professional advisors
• Payment processing providers
• Software platforms used to manage customer relationships and projects
• Government authorities when required by law
All third parties are expected to maintain appropriate confidentiality and security measures.
4. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Access to customer information is restricted to authorized personnel who require such access to perform their duties.
5. Retention of Information
Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, to meet contractual obligations, and to comply with legal, accounting, or regulatory requirements.
6. Website and Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
Visitors may choose to disable cookies through their browser settings; however, some website features may not function properly.
7. Access and Correction
Individuals may request access to their personal information or request corrections if they believe the information is inaccurate or incomplete.
Requests may be submitted using the contact information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. Epoxy Solutions™ is not responsible for the privacy practices or content of external websites.
9. Changes to This Policy
Epoxy Solutions™ reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website and become effective upon publication.
10. Contact Information
For questions regarding this Privacy Policy or our handling of personal information, please contact:
Epoxy Solutions™
14011 Trafalgar Road
Georgetown, Ontario
Canada
Email: sales@epoxysolutions.com
Website: www.epoxysolutions.com
By providing information to Epoxy Solutions™, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described herein.
